Effective Communication at Workplace

This course will help trainees to improve his / her communication skills by involving in fun filled learning activities and practical demonstrations.

Description

Successful communication helps us better understand people and situations. It helps us overcome diversities, build trust and respect, and create conditions for sharing creative ideas and solving problems. It also helps to create good relationships with others.

This course will help trainees to improve his / her communication skills by involving in fun filled learning activities and practical demonstrations.


Key takeaways

  • Interpretation
  • communication techniques
  • Effective Communication
  • Verbal and non-verbal communication
Targeted Audience

Customer Service Managers, Sales and Marketing Professionals, Teachers, Educators etc

Duration

2 Days (14Hours)

Mode of delivery

Virtual

Course Content

This course will help trainees to acquire the skills and knowledge for:

  1. Information Interpretation and Analysis
  2. Using appropriate communication techniques to clarify and respond
  3. Barriers to Effective Communication
  4. Qualities of Effective Communication
  5. Verbal and non-verbal communication