Every positive change, whether it’s small or big, is like a chain reaction in the service industry that spreads across to gain more customers; ultimately adding profitability and brand value to the business...
Made in a collaboration between technology experts and service industry experts, this platform is designed to collect real-time feedback, with live monitoring in backend and suggest immediate action on required cases. Taking approximately 6 secs of your guest’s time, Intelligence is sure to elevate the customer experience of your business in the service industry.
Intelligence by NJ Group is a cognitive digital avatar that has been created using advanced technologies of data science and artificial intelligence. Designed to solve the biggest challenge of collecting, monitoring and handling the customer feedback in the service industry, Intelligence will help your business grow in the competitive market.
Happy and loyal customers Reduction in repetitive complaints Reduction in losses due to customer review Savings on promotions Focused and effective Digital Marketing made possible System and process improvement Motivated staff owing to rational and factual judgment based on system data
