18 Apr 2022
Cobie, the Driverless Robotic Waiter, featured on one of the leading Australian news networks

The F&B (Food and Beverages) business is facing a catch-22 situation. On the one corner, things are heating up in the race to profitability. Competitors are disrupting the market while customers are expecting more modernized experiences, makin...

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27 Jan 2022
Neelandra on CNA938 FM - F&B industry to use technology to fight menu fatigue and deliver great experiences

Recently, Singapore-based CNA had interviewed Neelendra Jain, the Founder and CEO of NJ Group, on the need for the F&B industry to use technology to fight menu fatigue and deliver great experiences. According to Neelendra, using tech is crucia...

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18 Dec 2021
Technology has been driving CX in the hospitality sector – here’s how

Technology has been driving CX in the hospitality sector – here’s how
The past couple of years has been significant in terms of the near-ubiquitous technological leap that industries like hospitality and retail...

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13 Dec 2021
How businesses can soar with Eagle - a customer feedback & experience management platform

How businesses can soar with Eagle - a customer feedback & experience management platform
The goal of any business process is to accomplish more with less time and effort. The process is even more critical when it comes...

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07 Dec 2021
An interview with SME Horizon - Using AI to create genuine improvement

The impact of Artificial Technology (AI) in the F&B sector is a work in progress. Why? Because the potential of AI is yet to be maximized. One could even argue that we’ve barely scratched the surface! One reason is that F&B brands ar...

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07 Dec 2021
Neelandran on MoneyFM’s 89.3 – How to up your ‘customer reviews’ game

The world of customer reviews can be dark and deceitful. There’s even sabotage by competitors! And it can be a painful moment for B2C brands because all it takes is just one bad review to turn ten customers. Plus, reviews are a great source...

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