Digital human avatars are proof that Darwinism exists in the world of customer experience (CX). Als...
It's a fine day at the Nanyang Technological University (NTU). And you're craving some delicious pa...
The F&B (Food and Beverages) business is facing a catch-22 situation. On the one corner, things...
Recently, Singapore-based CNA had interviewed Neelendra Jain, the Founder and CEO of NJ Group, on t...
The past couple of years has been significant in terms of the near-ubiquitous technological leap th...
How businesses can soar with Eagle - a customer feedback & experience management platform The...
The impact of Artificial Technology (AI) in the F&B sector is a work in progress. Why? Because t...
The world of customer reviews can be dark and deceitful. There’s even sabotage by competitors!...
B2C brands don't often get a chance to give customers what they want. If they are lucky, they'll le...